BlogBuilding strong tenant relationships

A strong relationship with tenants is something that aids Pure Lettings ability in the management of their property. There are many benefits that we experience during the process of building a strong relationship with tenants. This is a direct benefit to the landlord, and will also be positive for the tenant. With both parties on good terms, the relationship between Agency and tenant becomes seamless. Explore the benefits of Pure Lettings building strong relationships when renting out your property.

What Are The Benefits Of Building Strong Tenant Relationships?

 There are several advantages to building strong relationships with your tenants:

  • Reliable Income

A mutually positive relationship between ourselves and a tenant can result in the assurance of a reliable income. A happy tenant means there is a higher likelihood that they will stay in the property long term. This ensures you have their rent to rely on, eliminating the uncomfortable uncertainty that short term lets can incur.

  • Fewer Void Periods

For a tenant, a strong and professional relationship with their landlord can encourage them to continue residing within their rented property. Therefore, a satisfied tenant can lead to void periods being fewer and farther between.

  • A Positive Professional Portfolio

For a landlord, a positive portfolio is comprised of tenancies that are long term, with a strong relationship between the agency and the tenant.

How Can You Achieve A Strong Relationship With Tenants?

There are steps we take as an agency to keep the relationship with a tenant positive.

  • Regular Check Ins

Regularly touching base with your tenants will ensure that we are able to straighten out any small issues before they compound into bigger problems. It can also help you build a friendly rapport.

  • Clear Articulation Of Rights And Responsibilities

A clear tenancy agreement, written communications as well as conversations should be had to differentiate the rights and responsibilities of tenant, and landlord. Clarity avoids misunderstandings.

  • Action Repairs Promptly

If a tenant approaches us with a problem or a repair, it’s important we establish cause and responsibility (landlord or tenant) then action it as soon as we can. This demonstrates to them that we are invested in their comfort and dedicated to providing a safe and functional home at the same time ensuring they are aware of their responsibilities as tenants.

How Can We Help?

It can be difficult for a landlord to keep up with their other responsibilities whilst building up a rapport with tenants, especially if you have multiple. This process can be helped by relying on experienced professionals. Our team at Pure Lettings have the expertise to navigate these relationships tactfully and seamlessly. A third party can also be beneficial in creating professional distance – this can be especially useful when it comes to resolving disputes or negotiating rent prices, for example.

We can offer reliable support to landlords, from assisting with inspections to advising you on tenant relationships. Get in touch with us to find out more and benefit from our expertise in the industry. Call 01698 400100 or send an email to info@pure-lettings.co.uk.